A NSW Government website

Supply Chain Pick/Pack Operations

Micro-credential

Industry Partner

Regal Recruitment

Education Provider

Institute of Training and Further Education (iTFE)

Micro-credential overview

Supply Chain Pick/Pack Operators play a critical role in ensuring goods can move in and out of warehouses effectively. Pick/Pack operators need to know how to use equipment to navigate the warehouse, and locate and move products safely, in compliance with their legal obligations and Chain of Responsibility requirements. Through a one-week learning experience in a training warehouse environment, learners will build the skills and knowledge they need to work safely and effectively in a warehouse context in the high-demand industry of freight and logistics. This micro-credential equips learners with knowledge in these areas.

Upon completion of this micro-credential, learners will be able to:

  • understand Chain of Responsibility and apply this knowledge to ensure heavy vehicle safety
  • operate unlicensed mobile handling equipment (MHE) including pallet jacks, pallet runners and man up order pickers
  • understand a warehouse management system (WMS) and the principles of stock storage and rotation
  • use radio frequency identification (RF) scanning systems, voice-to-pick systems and pick slips in a warehouse environment to manage the selection and movement of goods
  • understand and apply safe practices for hazardous manual tasks
  • pick complete warehouse orders accurately, competently, and safely, with minimal to no supervision
  • interpret and apply site-specific standard operating procedures relative to supply chain pick/pack operator positions.

Enrol in this course

Contact us for full pricing details, and to register your interest for 2024 course dates